-!- Track your Order -!-

TO TRACK YOUR ORDER

YOU CAN VISIT HERE 
OR DIRECTLY
AT THE COURIER'S WEBSITE:

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For customers who choose FREE Shipping offers,
there is no tracking number!

As discussed over here! CLICK HERE

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AFTER YOU HAVE PURCHASED...

Q: When Will My Order Be Processed?

A: We want to make sure you get your items as quickly as possible.

When ordering please make sure you select the correct model and color because we cannot modify your orders.

Modifications or cancellations cannot be made once the order is in the system.

We processes orders between Monday and Friday. 

Orders will be processed within 2-3 business days of ordering and shipped the next day after the processing day.

Please note that we don't ship on weekends. 

All orders are handled and shipped out from our Affiliated Warehouses.

Please allow extra time for your order to be processed during holidays and sale seasons, the roads are very busy!

Please contact us if you do not receive tracking confirmation after 5 business days from the day you completed your payment, so that we may get it sorted and help you get your tracking number(s)!

Shipping confirmation
A shipping confirmation is emailed to you as soon as your purchase has been shipped, which will allow you to track the status of your shipment. Shipping costs are dependent upon the weight of the package and delivery location.  Customers are responsible for customs duties and taxes for all International orders.

Tracking
As the receiver it will be your sole responsibility to track your order and submit necessary requirements to the customs or courier otherwise if the order has been tagged as "return to sender" or unsuccessful delivery due to the receiver not being able to follow-up or where in the order(s) have not submitted the necessary requirements or notification to the courier, we are not able to process any refund or replacement for free and you may need to place the order again!

Delivery
Your local customs office may require additional documents and time to clear your package, which may delay the estimated delivery time. 

Your order may be delivered to you by either the local post office or a local courier.

Depending on your area, most orders will be delivered by your local post service, so the package will be received with your regular mail.

In cases where you are not home when the delivery is made, a notice card may be left by the postal service /deliverer to advise on how and where your delivery can be collected.

 

CANCELLATION/CHANGES

 

If you need to change or cancel your order, please contact us immediately. 

We process and ship orders quickly (we are fast!). 

Once our warehouse has processed your order, we will be unable to make any changes, because once it is out the door it is gone!

Please note that any orders that have already been packed or shipped cannot be cancelled, Yes we know we are good, but we cannot do the impossible!

Will I Be Charged With Customs And Taxes?

The prices displayed on our site are tax-free in US Dollars, which means you may be liable to pay for duties and taxes once you receive your order. Import taxes, duties and related customs fees may be charged once your order arrives to its final destination, which are determined by your local customs office.

Payment of these charges and taxes are your responsibility and will not be covered by us.

We are not responsible for delays caused by the customs department in your country.

For further details of charges, please contact your local customs office.

 

Is My Order Eligible For Free Shipping?

Free shipping can be applied to orders that meet the minimum amount required, excluding discounted, sale, and oversized/overweight products.

Generally to expedite things Your order will be shipped using economy shipping!

DUE TO THE HIGH VOLUME OF ORDERS WE ARE RECEIVING, YOUR SHIPMENT MAY TAKE LONGER THAN USUAL.

REST ASSURED, WE ARE WORKING HARD TO GET EVERYTHING OUT ASAP.

WE KNOW in the past IT MAY have been FRUSTRATING TO WAIT LONGER THAN EXPECTED FOR YOUR ORDER, BUT WHEN YOU know YOU ARE SAVING MONEY THE WAIT IS GREAT! MONEY IN YOUR POCKET IS BETTER THAN IN THE COURIERS POCKET!